3523 W. Tennessee St., Tallahassee, FL 32304 Map
Sales: (850) 972-1303 |
Service: (850) 608-0327 |
Parts: (850) 404-0251
Is there an open recall affecting my Acura?
We understand that our reputation for safety and reliability are two of the biggest reasons that so many drivers choose Acura. Safety is our greatest priority, and we hope to assist you in handling any active recalls so that you and your Acura can get back on the road!
Replacement parts and repairs for recalls are provided by American Acura Motor Co. Inc. at no cost to the customer
STEP 1: Use our recall search tool below
Search recall alerts by the National Highway Traffic Safety Administration
STEP 2: Book your recall service visit:
Talk to a Proctor Acura Service Advisor about your vehicle's recall, part availability and scheduling your repair.
Complete our secure online form with vehicle and contact information, and a Service Advisor will be in touch.
Search recall alerts by the National Highway Traffic Safety Administration
Talk to a Proctor Acura Service Advisor about your vehicle's recall, part availability and scheduling your repair.
Complete our secure online form with vehicle and contact information, and a Service Advisor will be in touch.
How long will my recall repair take?
Proctor Acura wants to get you safely back in your vehicle as soon as possible!
Once a service advisor knows your VIN number, they will determine the course of action needed to repair your vehicle, will assist in scheduling your visit, and will give you an estimate for how long the repair will take.
Proctor Acura wants to get you safely back in your vehicle as soon as possible!
Once a service advisor knows your VIN number, they will determine the course of action needed to repair your vehicle, will assist in scheduling your visit, and will give you an estimate for how long the repair will take.
What factors into the length of my recall repair?
Scope of RepairHow complex is the repair? Did a faulty part impact other parts of the vehicle, also requiring repair?
PersonnelLarge recalls (such as the Takata Airbag Recall) create huge demand for service visits, and service technicians may be busier than usual.
Part AvailabilityDoes the recall require parts? Are the parts in stock? Do they have to be ordered? Do the parts have to be manufactured?
FacilityHow busy is the service center and dealership autoshop? A longer wait may be required if all lifts are occupied with other vehicles
Scope of RepairHow complex is the repair? Did a faulty part impact other parts of the vehicle, also requiring repair?
PersonnelLarge recalls (such as the Takata Airbag Recall) create huge demand for service visits, and service technicians may be busier than usual.
Part AvailabilityDoes the recall require parts? Are the parts in stock? Do they have to be ordered? Do the parts have to be manufactured?
FacilityHow busy is the service center and dealership autoshop? A longer wait may be required if all lifts are occupied with other vehicles
Where can repairs be completed and what are the costs to me?
Proctor Acura3523 West Tennessee St. Tallahassee, FL 32304
Simply call the dealership and schedule a visit to the service department to have the repair made or defective parts replaced. The parts and labor associated with the repair will be free of charge to the customer and covered by the American Acura Motor Co. Inc.
Though it is not necessary to visit the dealership you bought your vehicle from (this can be challenging for people who purchase their vehicle out-of-state), it is necessary to visit an authorized Acura dealership instead of third party autoshop. The dealership will have the manufacturer-authorized parts to complete your repair at no charge to you.
Additional Recall Resources
https://hondaairbaginfo.com/
http://www.safercar.gov/
http://www.recalls.gov/nhtsa.html
http://www.safeairbags.com/